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Process Standardization & Reengineering

Through our Process Standardization and Reengineering Service, we deliver clear and effective process manuals that standardizes processes for efficiency, compliance, and risk management

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Our Pledge

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Quality  Output

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Innovative  Approach

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Timely  Delivery

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Use of  Technology

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Relevant  Deliverables

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Smooth Communication

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Stakeholder Satisfaction

Standard Operating Procedures (SOPs) are the backbone of efficient business operations. They provide clear, step-by-step guidelines for executing tasks consistently, ensuring that every process—from procurement to financial reporting—runs smoothly and without ambiguity.
By formalizing your business processes, SOPs help streamline operations, enhance compliance, and minimize risks. They serve as a single source of truth for employees, improving productivity, reducing errors, and ensuring that critical workflows remain intact even during transitions or scaling.
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Chunder Khator & Associates leverages its years of experience as internal auditors in myriad sectors to standardize or reengineer processes, enabling businesses to operate & scale smarter, faster, and with minimal redundancies. 

How We Add Value

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SOP Development

Chunder Khator & Associates helps organizations bring clarity and consistency to their operations by developing well-structured Standard Operating Procedures (SOPs). Leveraging our years of experience as internal auditors across diverse sectors, we bring a deep understanding of how processes function in practice and where risks or inefficiencies may arise. Our approach involves creating detailed, step-by-step guidelines that formalize critical workflows, mitigates risks, and ensure uniform execution across teams and locations. By streamlining processes and embedding best practices, we enable businesses to enhance efficiency, improve compliance, and achieve greater scalability. Our SOP development service covers the following processes:

  • Order to Cash (O2C)

  • Procure to Pay (P2P)

  • Record to Register (R2R)

  • Hire to Retire (H2R)

  • Other critical business processes

Business Process Reengineering

Chunder Khator & Associates works with organizations to fundamentally reimagine the way their core processes are designed and executed. Rather than focusing only on documentation or compliance, our approach emphasizes on efficiency, scalability, and alignment with business strategy. By conducting in-depth diagnostic reviews of existing workflows, we identify structural gaps, redundancies, and high-cost activities that slow down operations. Leveraging our cross-sector audit and advisory experience, we help management redesign processes to harness technology, improve cross-functional collaboration, and strengthen internal controls. The outcome is a leaner, more agile organization that mitigates risks, accelerates decision-making, and uses technology to achieve long-term growth.

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Our Methodology

Understand

  1. Existing organisation structure, missions, functions, policies, systems etc.

  2. Existing document flow

  3. Existing description of processes and sub-processes;

  4. Management’s perspective of associated risks related to the processes & sub processes;

  5. Existing Controls to mitigate the risks
     

Undertake

  1. Process walkthrough (in-person)

  2. Interactions with process owners and functional personnel and obtain their perception of key process objectives, controls and desired improvements.

  3. Study of inputs/output documents in relation to processes, performance measures (if any), MIS.
     

Analyze

  1. Key elements in each business process

  2. Formulate key process objectives

  3. Effectiveness of process, systems and controls in the light of process objectives & controls

  4. Identify improvement opportunities
     

Recommend and Deliver

  1. Key elements in each business process

  2. Formulate key process objectives

  3. Effectiveness of process, systems and controls in the light of process objectives & controls

  4. Identify improvement opportunities

  5. Deliver - SOP manual, process flow diagrams, authority matrix and risk control matrix

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If you would like to know about our past experiences, you can fill in the contact form, and we will shortly share our detailed Firm Profile, past experiences and clients served, for your reference.

Our Branches

Kolkata Branch

Address: 584A, Block-N, New Alipore, Kolkata, India - 700053


Telephone:  (033) 4602 1619
Timing: Monday - Saturday | 10:00 - 18:30

Mumbai Branch

Address: Ville Parle, Mumbai, Maharashtra, India


Mobile: +91 98303 47380 Email: ritwik@chunderkhator.in

Bangalore Branch

Address: CMH Road, Indiranagar, Bangalore, Karnataka, India


Mobile: +91 98305 47380

Email: kk@chunderkhator.in

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