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Process Standardization & Reengineering

Through our Process Standardization and Reengineering Service, we deliver clear and effective process manuals that standardizes processes for efficiency, compliance, and risk management

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Our Pledge

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Quality  Output

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Innovative  Approach

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Timely  Delivery

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Use of  Technology

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Relevant  Deliverables

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Smooth Communication

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Stakeholder Satisfaction

Standard Operating Procedures (SOPs) are the backbone of efficient business operations. They provide clear, step-by-step guidelines for executing tasks consistently, ensuring that every process—from procurement to financial reporting—runs smoothly and without ambiguity.
By formalizing your business processes, SOPs help streamline operations, enhance compliance, and minimize risks. They serve as a single source of truth for employees, improving productivity, reducing errors, and ensuring that critical workflows remain intact even during transitions or scaling.
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Chunder Khator & Associates leverages its years of experience as internal auditors in myriad sectors to standardize or reengineer processes, enabling businesses to operate & scale smarter, faster, and with minimal redundancies. 

How We Add Value

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SOP Development

Creating clear, step-by-step guidelines that formalize critical workflows such as Order to Cash (O2C), Procure to Pay (P2P), Record to Register (R2R), Hire to Retire (H2R) and other critical business processes, to reduce ambiguity, and enhance consistency across teams and locations.

Business Process Reengineering

Analyzing, redesigning and optimizing critical business processes to eliminate inefficiencies across processes such as Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R), Hire to Retire (H2R), or other core functions. We help organizations rethink and restructure workflows for greater agility, cost-effectiveness, and scalability.

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Our Methodology

UNDERSTAND

  1. Existing organisation structure, missions, functions, policies, systems etc.

  2. Existing document flow

  3. Existing description of processes and sub-processes;

  4. Management’s perspective of associated risks related to the processes & sub processes;

  5. Existing Controls to mitigate the risks
     

UNDERTAKE

  1. Process walkthrough (in-person)

  2. Interactions with process owners and functional personnel and obtain their perception of key process objectives, controls and desired improvements.

  3. Study of inputs/output documents in relation to processes, performance measures (if any), MIS.
     

ANALYZE

  1. Key elements in each business process

  2. Formulate key process objectives

  3. Effectiveness of process, systems and controls in the light of process objectives & controls

  4. Identify improvement opportunities
     

RECOMMEND AND DELIVER

  1. Key elements in each business process

  2. Formulate key process objectives

  3. Effectiveness of process, systems and controls in the light of process objectives & controls

  4. Identify improvement opportunities

  5. Deliver - SOP manual, process flow diagrams, authority matrix and risk control matrix

Our Branches

Kolkata Branch

Address: 584A, Block-N, New Alipore, Kolkata, India - 700053


Telephone:  (033) 4602 1619
Timing: Monday - Saturday | 10:00 - 18:30

Mumbai Branch

Address: Ville Parle, Mumbai, Maharashtra, India


Mobile: +91 98303 47380 Email: ritwik@chunderkhator.in

Bangalore Branch

Address: CMH Road, Indiranagar, Bangalore, Karnataka, India


Mobile: +91 98305 47380

Email: kk@chunderkhator.in

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