
Our Pledge

Quality Output

Innovative Approach

Timely Delivery

Use of Technology

Relevant Deliverables

Smooth Communication

Stakeholder Satisfaction
Standard Operating Procedures (SOPs) are the backbone of efficient business operations. They provide clear, step-by-step guidelines for executing tasks consistently, ensuring that every process—from procurement to financial reporting—runs smoothly and without ambiguity.
By formalizing your business processes, SOPs help streamline operations, enhance compliance, and minimize risks. They serve as a single source of truth for employees, improving productivity, reducing errors, and ensuring that critical workflows remain intact even during transitions or scaling.
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Chunder Khator & Associates leverages its years of experience as internal auditors in myriad sectors to standardize or reengineer processes, enabling businesses to operate & scale smarter, faster, and with minimal redundancies.
How We Add Value

SOP Development
Creating clear, step-by-step guidelines that formalize critical workflows such as Order to Cash (O2C), Procure to Pay (P2P), Record to Register (R2R), Hire to Retire (H2R) and other critical business processes, to reduce ambiguity, and enhance consistency across teams and locations.
Business Process Reengineering
Analyzing, redesigning and optimizing critical business processes to eliminate inefficiencies across processes such as Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R), Hire to Retire (H2R), or other core functions. We help organizations rethink and restructure workflows for greater agility, cost-effectiveness, and scalability.

Our Methodology
UNDERSTAND
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Existing organisation structure, missions, functions, policies, systems etc.
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Existing document flow
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Existing description of processes and sub-processes;
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Management’s perspective of associated risks related to the processes & sub processes;
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Existing Controls to mitigate the risks
UNDERTAKE
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Process walkthrough (in-person)
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Interactions with process owners and functional personnel and obtain their perception of key process objectives, controls and desired improvements.
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Study of inputs/output documents in relation to processes, performance measures (if any), MIS.
ANALYZE
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Key elements in each business process
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Formulate key process objectives
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Effectiveness of process, systems and controls in the light of process objectives & controls
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Identify improvement opportunities
RECOMMEND AND DELIVER
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Key elements in each business process
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Formulate key process objectives
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Effectiveness of process, systems and controls in the light of process objectives & controls
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Identify improvement opportunities
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Deliver - SOP manual, process flow diagrams, authority matrix and risk control matrix
Our Branches
Kolkata Branch
Address: 584A, Block-N, New Alipore, Kolkata, India - 700053

Telephone: (033) 4602 1619
Timing: Monday - Saturday | 10:00 - 18:30
Mumbai Branch
Address: Ville Parle, Mumbai, Maharashtra, India

Mobile: +91 98303 47380 Email: ritwik@chunderkhator.in
Bangalore Branch
Address: CMH Road, Indiranagar, Bangalore, Karnataka, India

Mobile: +91 98305 47380
Email: kk@chunderkhator.in